Last Updated: February 01, 2026
Effective Date: February 01, 2026 Last Updated: February 01, 2026
Welcome to UniUme (the “App”), an AI-powered chat application developed and operated by UNIUME PTE. LTD.(hereinafter referred to as the “UniUme,” “we,” “us,” or “our”), a company incorporated and registered in Singapore with its principal place of business at 68 Circular Road, #02-01, Singapore, 049422. Our servers are located in the United States. UniUme enables users to create personalized AI avatars (virtual chat entities), customize their personality, conversation style and behavior based on relationships with other people, chat with their own AI avatars, and interact with other users’ AI avatars. The Services also include paid subscription features and lifetime access to two special Memorial AI Avatars for eligible legacy members. (Collectively, the “Services”) These Terms of Service (the "Terms") constitute a legally binding agreement between you ("you" or "User") and UniUme. Please read these Terms and our separate Privacy Policy carefully. By accessing, downloading, registering for, or otherwise using the UniUme App or any of the Services, you acknowledge that you have read, understood, and unconditionally agree to be bound by these Terms and the Privacy Policy in their entirety. If you do not agree to any part of these Terms, you must immediately cease using the Services and delete the App. These Terms include mandatory arbitration and class action waiver provisions (see Section 13 below). By agreeing, you waive the right to a jury trial or class actions.
UniUme is available only to individuals who are at least 16 years of age (or the higher age of majority required in your jurisdiction). You must confirm that you are at least 16 years old during registration. We strictly comply with applicable laws and regulations, including but not limited to: 1) Singapore’s Personal Data Protection Act (PDPA). 2) The U.S. Children’s Online Privacy Protection Act (COPPA) and state laws providing additional protections for minors. 3) The EU and UK GDPR provisions on the minimum age for consent to information society services. 4) Australia’s Online Safety Amendment (Social Media Minimum Age) Act 2024 (effective December 10, 2025), which prohibits access by users under 16 in Australia. If we discover or reasonably suspect that a user is under 16, we will immediately terminate the account and delete associated data.
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting a prominent notice in the App, sending push notifications or email (if provided), or displaying a banner upon your next login. Your continued use of the Services after any changes take effect constitutes your acceptance of the updated Terms. If you do not agree with the revised Terms, you must immediately stop using the Services and delete your account.
These Terms apply to all versions of the UniUme App (including iOS, Android, and any web versions) and all features and services provided through the App.
To successfully download and use the App, your device must meet certain system requirements. You can find these requirements on our website (www.uniume.com) and in the third-party app market. To access and use the Services, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
1) You represent and warrant that you are at least 16 years of age (or the higher age of majority required in your jurisdiction) and have the legal capacity to enter into these Terms. 2) If you are accessing the Services on behalf of a company, organization, or other entity, you represent and warrant that you have the authority to bind that entity to these Terms.
1) You must register using a valid email address or an approved third-party authentication method (e.g., Apple Sign In or Google Sign In). 2) You will create a username and password (or use the credentials provided by the third-party service). You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. 3) You agree not to share your account credentials with any other person or allow any other person to access your account.
1) You are fully responsible for all use of your account and any actions taken through it, whether by you or others. 2) You must notify us immediately at support@uniume.com if you suspect any unauthorized use of your account or any other breach of security. 3) We reserve the right to suspend or terminate your account if we reasonably believe it has been compromised or is being used in violation of these Terms or laws.
1) You may not create more than one personal account. 2) You may not use false information or impersonate any person or entity when registering or using the Services. 3) You may not transfer, sell, or otherwise assign your account to another person without our prior written consent. 4) You may not use any automated means (e.g., bots, scripts, or scrapers) to create accounts or access the Services.
1) We reserve the right to verify your identity or eligibility at any time, including by requesting additional information or documentation. 2) Failure to provide requested information or verification may result in suspension or termination of your account. By creating an account, you agree to receive communications from us related to your account and the Services, including transactional emails and notifications, in accordance with our Privacy Policy. We reserve the right to refuse registration or terminate any account at our sole discretion, without notice, for any reason or no reason, including if we believe you have violated these Terms.
You agree to use the Services responsibly and will strictly abide by this agreement and all other applicable laws and regulations. You are responsible for all the information you’ve written, posted, displayed or uploaded to our app or website, including but not limited to text, message, image, video, data, sound or other materials. We reserve the right to review all information provided by you. We will impose penalties on any information or actions that violate the terms of this agreement or are illegal. If they violate the laws of relevant countries and regions, we will suspend or terminate the account and report to the law enforcement authorities.
1) You should not, and shall not attempt to: - Use the Services for any illegal, harmful, fraudulent, or unauthorized purpose. - Upload, transmit, or generate content that is defamatory, libelous, obscene, pornographic, abusive, harassing, threatening, hateful, discriminatory, non-consensual sexual, or otherwise objectionable. - Use the Services to generate or distribute content that promotes violence, hate speech, discrimination, terrorism, self-harm, illegal drugs, illegal activities, misinformation, or exploitation (especially of minors). - Infringe or violate the intellectual property, privacy, publicity, or other rights of any third party. - Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity. - Engage in spamming, phishing, or any form of unsolicited commercial communication. - Interfere with, disrupt, or overburden the Services, servers, or networks (e.g., by introducing viruses, malware, or using automated scripts). - Reverse engineer, decompile, disassemble, or attempt to derive the source code of the App. - Create AI avatars that depict real individuals in a manner that could reasonably cause harm, confusion, or deception. - Creates deepfakes, or misleads about AI vs. human interactions. - Circumvent any technical measures, restrictions, or content moderation systems we implement. - Seeks to solicit minors or engage in grooming/sexual exploitation. - Provides medical, legal, financial advice, or automated decisions affecting legal rights. 2) We use automated and human review to enforce rules. We may remove content, suspend accounts, or report violations to authorities (e.g., for child safety). You can report issues via inApp tools or support@uniume.com. 3) We use keyword filtering to prevent infringement (e.g., blocking trademarked terms in avatars). You must not use Services to generate infringing content; violations lead to termination.
1) We reserve the right (but have no obligation) to monitor, review, moderate, or remove any User-Generated Content (Section 8.2), AI avatar customizations, or chat interactions that we determine, in our sole discretion, violate these Terms, applicable laws, or could harm users, the community, or UniUme. 2) We may suspend or terminate your access to the Services, with or without notice, for any violation of these Terms or if we reasonably believe your conduct poses a risk. Repeated or severe violations may result in permanent termination without refund. 3) We may report violations to authorities (e.g., for child safety).
1) If you encounter content or behavior that you believe violates these Terms, please report it promptly through the in-App reporting tools or by emailing support@uniume.com. We will review reports and take appropriate action in accordance with our policies.
By creating an account, you automatically gain access to the following features: 1) Real-time instant messaging with other users. 2) Create AI avatars, set visible range. 3) Establish multiple chat modes by providing relationship descriptions, personality traits, conversation examples, text prompts, images, voice recordings, or other inputs. 4) Choose different chat modes for different users. 5) Engage in private chats with your own AI avatars. 6) Discover and interact with other Users’ AI avatars (subject to the avatar owner’s visibility). 7) Modify, delete your AI avatars.
UniUme is an application that offers a unique AI avatar chat service. we have included in the App the following functional modules you can choose to set up personality traits, relationships with other individuals, etc,, corresponding to your AI avatar: 1) Basic Information: Configure the AI avatar’s basic profile: gender, age occupation, hobbies, thoughts, and more. 2) Basic Relationship: Set the basic relationship type between the AI avatar and each user. Each user can have one basic relationship. 3) Relationship Details: Add detailed relationship context beyond the basic relationship. Includes shared memories, interaction patterns, and relationship values. 4) Dialogue Examples: Show the AI how to respond in different situations. Help the AI understand how to react with each user.
1) Memorial AI Avatar is a special category of AI avatar that we have set up for Legacy VIP users only. It is a permanent benefit and specifically designed for "digital legacy" and "continuous companionship”. 2) Each Legacy VIP account can create a maximum of two Memorial AI Avatars. 3) All personal data related to the Memorial AI Avatars can keeps Indefinite retention, even if the user’s subscription expires, is cancelled, or the account otherwise reverts to free status. 4) This lifetime access and data retention remains in effect unless the Legacy VIP User explicitly requests deletion of the Memorial AI Avatars and their associated data, or initiates full account termination. 5) Memorial AI Avatars remain subject to all other provisions of these Terms, including content guidelines, moderation rights, and prohibited activities.
When using the AI avatar services, you are aware of the following contents by default: 1) Only paid users can create other people’s AI avatars. The use of other people’s AI avatar created by you is strictly limited to yourself, unless the person corresponding to this AI avatar demand otherwise. 2) Your interactions with AI avatars will involve AI-generated content, including any text, responses, images, or other materials generated or modified by the AI avatars of the Service based on your input (collectively, “AI-Generated Content”, see Section 8.4). 3) AI-Generated Content is not guaranteed to be accurate, appropriate, or error-free, and it has no relation to the real person corresponding to the AI avatar. 4) Due to the nature of generative AI, AI-Generated Content may not be unique and similar content may be generated for other users. 5) We will not use your AI-Generated Content or User-Generated Content (Section 8.2) through the Service to train, develop, or improve our artificial intelligence models, large language models, machine learning systems, or any other similar technologies. 6) As between you and UniUme, and to the extent permitted by applicable law, you retain all ownership rights in your Input and you own all right, title, and interest in and to the AIGenerated Content that you generate using the Service. 7) Uniume claims no ownership over your AI-Generated Content and, to the extent any rights in the AI-Generated Content might otherwise vest in us under applicable law, we hereby assign all such rights to you. 8) Your chatting content with AI avatar will only be seen by you yourself, and it won’t be seen in the account of the individual corresponding to the AI avatar. Data of your chatting record with AI avatar will only be stored in your account. We reserve the right to modify, suspend, or discontinue any feature or the Services in whole or in part at any time, with or without notice. We will endeavor to provide reasonable notice of material changes that adversely affect your use of the Services.
UniUme offers different user tiers based on subscription status: 1) Free Users: Access to basic features with limitations on the number of AI avatars customization options, usage quotas, and interaction capabilities. 2) Monthly/Annual VIP Users: Access to premium subscription plans (“Subscriptions”) that unlock enhanced features, such as additional AI avatars, advanced customization, higher usage limits, and other functionalities as described in the App at the time of purchase (collectively, “Premium Features”). Subscriptions are available on a recurring monthly or annual basis. 3) Legacy VIP Users: In addition to obtaining the same Premium Features as the monthly/ annually users, every Legacy VIP User can specifically set up up to two Memorial AI Avatars Memorial AI Avatars have unlimited number of Dialogue Examples and unlimited data retention features. Memorial AI Avatars can keeps Indefinite retention, even if the user’s subscription expires (Section 4.3).
Premium features require payment via in-app purchases or subscriptions. 1) Payments for Subscriptions are processed through third-party payment providers (e.g., Apple App Store, Google Play, or other authorized processors). 2) You authorize us (or the applicable payment provider) to charge the payment method you provide for the Subscription fee, including any applicable taxes, on a recurring basis until you cancel. 3) Subscription fees are billed in advance and are non-refundable, except where required by applicable law or as expressly stated in these Terms. 4) Prices, features, and availability of Subscriptions may change at any time. We will provide reasonable notice of price increases or material changes to Premium Features via the App or email. 5) Disputes will follow app store resolution processes.
1) Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. 2) You may cancel your Subscription at any time through your account settings in the App or via the applicable third-party platform (e.g., Apple Subscriptions or Google Play Subscriptions). Cancellation will take effect at the end of the current billing period. 3) Upon cancellation, access to Premium Features will cease at the end of the paid period, except for Memorial AI Avatars and associated data retention (as Legacy Users’ benefit). 4) No prorated refunds will be provided unless required by law. 5) We will send you an reminding email no later than 7 days before your subscription expires. If you fail to renew your subscription before the expiration date, your account will be downgraded to a free user status. Additionally, you need to adjust the settings related to the AI avatars so that you can continue to use the Services.
1) We may offer free trials, promotional discounts, or special offers from time to time. 2) Eligibility and duration will be specified at the time of the offer. 3) Upon expiration of a trial or promotional period, your Subscription will automatically convert to a paid plan at the then-current rate unless you cancel beforehand.
All fees are non-refundable except as required by law or app store policies. The exceptions and detailed regulations regarding refunds are as follows: 1) For purchases made by children under the age of 16 without the authorization of their parents or due to accidental operation, you may apply for a full refund at any time by providing sufficient proof (such as evidence of the child's age, parental statement, and transaction details). We will process eligible refunds in accordance with applicable laws, typically within a reasonable timeframe after verification. 2) Third-party services purchased through the Apple Store, Google Play Store, or other Android Market are subject to their respective policies. The service fees charged by these third-party marketplace are not refundable by us. 3) After you submit the refund application, we will review it within 48 hours and return the relevant funds to your original payment method. 4) If you have any questions, please contact us by email to support@uniume.com. We are committed to responding within 7 working days.
1) You will be informed of a 14-day cooling-off period before making the purchase. You have the right to apply for a refund within 14 days from the date of purchase, without any reason or charge. 2) Within 2 years, if the App does not meet the description, crashes, has security issues, or fails to deliver the content, you can request for repair or a refund. 3) If you have started using the paid VIP service and have agreed to waive the cooling-off period refund right, you will not be entitled to a refund. 4) For the defects, you need to provide a detailed description and screenshots. For refund within the cooling period, you need to provide proof of non-use of the VIP service. 5) Refunds application will not be approved after 14 days since your purchase of the VIP service. 6) General Refund Policies (Chapter 5.5.1) also apply here.
1) You are responsible for all applicable taxes, duties, or fees imposed by any government entity in connection with your Subscription. We reserve the right to suspend or terminate access to Premium Features if payment fails, is disputed, or if we detect fraudulent activity. By purchasing or using a Subscription, you agree to these payment terms and acknowledge that the Services are digital and provided immediately upon payment.
The UniUme App is distributed through third-party platforms, including but not limited to Apple App Store, Google Play Store, etc. (collectively, “Third-Party Platforms”). Your use of the Services through these Third-Party Platforms is also subject to the terms, conditions, and policies of those platforms, including their respective terms of service, privacy policies, and payment processing terms.
By downloading and using this App, you agree by default that: 1) Using our service will consume your mobile operator's data, and may incur related charges, which will depend on your mobile phone's operator contract. 2) We may send messages to your mobile phone or email address via SMS, text messages, or emails. 3) When your mobile phone number is deactivated or changed, you need to update your account information in order to receive our service messages.
By downloading and using this App from the Apple App Store or Google Play Store, you acknowledge and agree by default that: 1) Apple Inc. (“Apple”) and Google LLC (“Google”) are not parties to these Terms and have no obligation to provide any maintenance or support services with respect to the App. To the maximum extent permitted by applicable law, Apple and Google have no warranty obligations whatsoever with respect to the App. 2) All payments for Subscriptions are processed through the applicable Third-Party Platform’s payment system (e.g., Apple In-App Purchase or Google Play Billing). You agree to comply with the payment terms of the relevant Third-Party Platform. Any billing disputes or refund requests must be directed to the applicable Third-Party Platform provider. 3) Apple and Google are not responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App, including but not limited to product liability claims, claims that the App fails to conform to any applicable legal or regulatory requirement, or claims arising under consumer protection or similar legislation. 4) Any disputes related to intellectual property rights within this App shall be handled by UniUme and have nothing to do with Apple and Google. 5) Apple and Google (and their subsidiaries) are third-party beneficiaries of these Terms with respect to your use of the App on their platforms. Upon your acceptance of these Terms, Apple and Google will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof. 6) You ensure your country has not received any trade embargo from the US government and has not been classified as "supporting terrorism", and that you have not received any prohibitions, sanctions or restrictions from the US government.
1) Other third-party services, links, or integrations accessible through the Services (e.g., authentication providers such as Apple Sign In or Google Sign In) are governed by their own terms and privacy policies. We are not responsible for the availability, accuracy, or content of such third-party services. 2) Upon using the Services, you may receive links to other internet websites, resource, etc., provided by other users or AI avatars based on AI model search. We will not be responsible for any of the contents on those links. You need to carefully review this content. You hereby expressly agree that we shall not be held responsible for any losses you may suffer as a result of visiting third-party websites or through their links. 3) You agree to comply with all applicable third-party terms when using the Services.
1) You may terminate your account and stop using the Services at any time by deleting your account through the account settings in the App, or contacting us at support@uniume.com to request account deletion. Upon termination by you: - Your access to the Services will cease immediately. - AI avatars created by you will be terminated immediately. Other people will not be able to talk to them anymore. - We will delete or anonymize your personal data in accordance with our Privacy Policy, except for data related to Memorial AI Avatars for Legacy Users, which will be retained indefinitely unless you explicitly request its deletion, and any data we are required to retain for legal or compliance purposes. - Legacy VIP Users can selectively delete Memorial AI Avatars without full account closure. - You will lose access to all User-Generated Content (Section 8.2) and AI-Generated Content stored in your account (except Memorial AI Avatars for Legacy Users). - You action of deleting your account is irrevocable, whether you are a free user or a paid account, and whether your paid subscription has expired or not.
1) We reserve the right to suspend or terminate your account and access to the Services, with or without notice and in our sole discretion, for any reason, including but not limited to: - Violation of these Terms (including prohibited conduct or content guidelines). - Non-payment of Subscription fees. - Inactivity for an extended period. - Suspected fraudulent, abusive, or illegal activity. - If we believe termination is necessary to protect the Services, other users, or UniUme. 2) You have the right to appeal for lift the suspend or termination via in-app tools or email to support@uniume.com. Upon termination by us:
- Your right to use the Services ceases immediately. - We may delete your account and associated data in accordance with our Privacy Policy. Legacy Users’ Memorial AI Avatars and related data will remain retained unless you request deletion. - No refunds will be provided for any prepaid Subscription fees, except where required by applicable law.
1) The following sections will survive any termination of these Terms or your account: Sections 8 (Intellectual Property), 9 (Export Controls and Compliance), 10 (Disclaimers), 11 (Limitation of Liability), 12 (Indemnification), 13 (Dispute Resolution), and 14 (Miscellaneous), as well as any other provisions that by their nature should survive.
1) Termination does not relieve you of any obligations incurred prior to termination, including payment obligations. You remain responsible for any User-Generated Content you submitted and any consequences arising from it.
1) The UniUme App, the Services, website, software, graphics, user interface, trademarks, logos, and all related technology and content (collectively, the “Platform”) are owned by UniUme or its licensors. These are protected by copyright, trademark, patent, trade secret, and other intellectual property laws worldwide. 2) Except as expressly provided in these Terms, we do not grant you any express or implied rights to the Platform, and all rights in and to the Services remain with UniUme. 3) You are granted a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the App solely for your personal, non-commercial use in accordance with these Terms. You may not copy, modify, distribute, reverse engineer, decompile, or create derivative works from the Platform, except as expressly permitted. This license automatically terminates if you violate these Terms or if we terminate your access to the Services.
1) “User-Generated Content” includes any text, images, descriptions, personality settings, scripts, uploaded media, AI avatar configurations, chat logs, or other materials you create, upload, or generate through the Platform. 2) You retain ownership of your User-Generated Content to the extent permitted by applicable law. You are solely responsible for your User-Generated Content. 3) You represent and warrant that: - You own or have the necessary rights, licenses, consents, and permissions to upload, create, and share your User-Generated Content. - Your User-Generated Content does not and will not infringe, misappropriate, or violate any thirdparty intellectual property rights, privacy rights, publicity rights, or other rights. - Your User-Generated Content complies with these Terms, all applicable laws, and does not contain illegal, harmful, defamatory, obscene, harassing, or otherwise objectionable material.
By uploading, creating, or sharing User-Generated Content (including making an AI avatar public or allowing interactions with it), you grant us a worldwide, non-exclusive, royalty-free, fully paid-up, transferable, sublicensable, perpetual, and irrevocable license to: 1) Use, host, store, copy, modify, display, distribute, perform, translate, and create derivative works from your User-Generated Content. 2) Provide, operate, maintain, and support the Services for you. 3) Remove, or disable access to any User-Generated Content at any time, without notice, and in our sole discretion without entitle you to any refund or compensation, if we determine that it: - Violates these Terms or applicable laws; - Is harmful, offensive, or objectionable; - Infringes or may infringe third-party rights; or - Poses a risk to the Services, other users, or UniUme. 4) Use your User-Generated Content for any other purpose related to our business, in any media now known or later developed. We do not use your User-Generated Content, or any conversations or content you create through the Service to train, develop, or improve our artificial intelligence models, large language models, machine learning systems, or any other similar technologies. We do not store, share, sell, or otherwise use your User-Generated Content for model training or any other purpose beyond those listed above. You represent and warrant that you own or have all necessary rights, consents, and permissions to grant the above license, and that your User-Generated Content does not infringe or violate any third-party intellectual property, privacy, publicity, or other rights. This license survives termination of your account or these Terms. If you delete your UserGenerated Content or account, we may retain copies as required for legal compliance, backups, or ongoing services. We qualify for safe harbor protections (e.g., U.S. DMCA, EU e-Commerce Directive) by promptly removing infringing content upon valid notice. Report suspected infringement to support@uniume.com with details (e.g., copyrighted work, location in App).
1) “AI-Generated Content” means any text, responses, images, or other content generated by the Platform in response to your inputs or interactions. You acknowledge and agree that: - AI-Generated Content may be inaccurate, incomplete, biased, offensive, inappropriate, or otherwise unsuitable. - UniUme does not guarantee its accuracy, reliability, quality, legality, originality, non-infringement, or safety of AI-Generated Content. - Due to the nature of AI, similar inputs may produce similar AI-Generated Content, and AIGenerated Content may not be unique. - Interactions with AI avatars (including Memorial AI Avatars) may produce unexpected, unpredictable, or harmful results. 2) UniUme claims no ownership over AI-Generated Content and, to the extent permitted by applicable law, you own the AI-Generated Content generated from your interactions. 3) By using the Service, you grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, transmit, display, and process your AI-Generated Content solely as necessary to provide the Services to you, ensure its security and proper functioning, and comply with our legal obligations. This license ends when you delete your AI-Generated Content or terminate your account (subject to any legally required retention periods). 4) AI-Generated Content is licensed to you, but ownership vests in you for significant contributions (e.g., edits). We disclaim liability for infringement; you warrant your inputs don't infringe third-party rights. 5) UniUme expressly disclaims any liability arising from your use of or reliance on AI-Generated Content, including any emotional, psychological, financial, or other harm. 6) Purely AI-Generated Content may not qualify for copyright protection under applicable laws (e.g., in the United States, European Union, or Singapore, where human authorship is generally required).You are solely responsible for evaluating the copyright eligibility of any AIGenerated Content, registering any copyrights if desired, and enforcing your rights. UniUme makes no representations or warranties regarding the copyrightability, uniqueness, or protectability of any AI-Generated Content. 7) You are solely responsible for evaluating, supervising, and deciding whether to rely on or share any AI-Generated Content. 8) All AI-Generated Content must be labeled as 'AI-Generated' when shared outside the App; we embed metadata watermarks for traceability.
1) UniUme respects the intellectual property rights of others and expects you to do the same. 2) You agree not to upload, create, or share any User-Generated Content or use the Platform in a way that infringes third-party intellectual property rights. 3) If you believe your intellectual property rights have been infringed, please submit a notice to us via in-App tools or email to support@uniume.com. We will respond to valid notices in accordance with applicable laws, including the U.S. Digital Millennium Copyright Act (DMCA). 4) We may remove infringing content, suspend or terminate accounts of repeat infringers, and take other appropriate actions at its discretion.
1) You agree to indemnify, defend, and hold harmless UniUme, its affiliates, officers, directors, employees, and agents from any claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from: - Your User-Generated Content infringing third-party intellectual property or other rights. - Your breach of representations and warranties in this Section 8.
1) UniUme makes no warranty that the Platform, User-Generated Content, or AI-Generated Content will not infringe third-party rights. Use of the Platform is at your own risk. 2) UniUme does not endorse, support, represent, or guarantee the completeness, truthfulness, accuracy, or reliability of any User-Generated Content or AI-Generated Content. 3) You understand that by using the Services, you may be exposed to content that is offensive, harmful, inaccurate, or otherwise inappropriate. UniUme is not liable for any such content or for any loss or damage resulting from your exposure to or reliance on it.
1) If you provide any suggestions, comments, ideas, or feedback regarding the Services (“Feedback”), you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such Feedback into the Services without any obligation or payment to you.
You may not, and may not permit others to: 1) Copy, modify, create derivative works of, reverse engineer, decompile, disassemble, or attempt to extract the source code of the App or any part of the Services. 2) Remove, alter, or obscure any proprietary notices (including copyright or trademark notices) from the Services. 3) Use the Services or Platform for commercial purposes without our prior written consent. 4) Use any trademark, service mark, or logo of UniUme without our express written permission.
1) If you become aware of any User-Generated Content or AI-Generated Content that violates these Terms, please report it immediately through the in-App tools or by email to support@uniume.com. 2) You agree to cooperate with us in any investigation regarding suspected violations.
The App enables creation and interaction with AI avatars, which involves transmission of user inputs, chat data, and AI-Generated Content to our U.S.-based servers for processing and storage. Such data, including AI parameters, and generated content, is subject to U.S. export laws, including the Export Administration Regulations (EAR) (15 C.F.R. Parts 730-774), particularly controls on advanced AI models (ECCN 4E091) and technical data under ITAR/EAR. You agree not to use the App to generate, transmit, or export outputs or AI outputs that violate these laws, such as controlled technical information for prohibited end-uses (e.g., military applications). By uploading data or interacting with AI avatars, you consent to cross-border transmission and represent that you are not in a prohibited country or on U.S. denied parties lists. We may monitor transmissions to ensure compliance and terminate access for violations. If you are a foreign user, accessing AI features may constitute a deemed export.
Any user data transmitted to or stored on our U.S.-based servers may be subject to U.S. export controls. By using the Services, you consent to such transmission and storage, and agree not to upload or transmit any content that would violate U.S. export laws if exported. We reserve the right to monitor, restrict, or terminate access to prevent non-compliance. If you are a foreign national or entity, you acknowledge that accessing or receiving data may constitute a deemed export under U.S. law.
1) For Singapore users, personal data (e.g., chat inputs, avatar preferences) and chats is governed by the Personal Data Protection Act 2012 (PDPA), including Advisory Guidelines on Use of Personal Data in AI Systems (2024). We use such data to provide, operate, maintain, and support the Services with your explicit consent. By enabling AI features, you consent to: - Collection and processing for these purposes. - Cross-border transfer to U.S. servers under standard contractual clauses ensuring comparable protection. - Anonymization where feasible to minimize risks. 2) You may withdraw consent, access, or correct data via our DPO at support@uniume.com. We notify breaches within 72 hours and adhere to SS 714:2025 standards for third-party sharing (e.g., inter-avatar chats).
If you are located in the European Economic Area (EEA), your use of the Services is subject to the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679). We act as the data controller for personal data (e.g., chat inputs, AI avatar preferences, interaction history) collected for AI avatar creation and chats. Such data is transferred to our U.S.-based servers in reliance on the EU-U.S. Data Privacy Framework (DPF) for certified recipients, or Standard Contractual Clauses (SCCs) approved by the European Commission, supplemented by a Transfer Impact Assessment (TIA) to address U.S. laws. By using the Services, you consent to these transfers and processing for specified purposes. You have GDPR rights to access, rectify, erase, restrict processing, object, and data portability. To exercise these, contact us at support@uniume.com. We will notify breaches within 72 hours. We retain rights to aggregated, anonymized AI-generated data. This does not affect your rights under other laws.
1) You shall not use the Services for any purpose prohibited by U.S. export controls, including but not limited to providing access to denied persons or parties (as listed on U.S. government denied parties lists), or for activities related to nuclear, chemical, biological weapons, or missile proliferation. Violation of this section may result in immediate termination of your account and reporting to relevant authorities. 2) You shall not use AI avatars or chats to: - Generate harmful, discriminatory, or illegal content. - Evade export controls by sharing controlled AI outputs. - Transfer data to prohibited entities. 3) We disclaim liability for AI inaccuracies and reserve rights to audit logs for compliance. Violations may lead to account suspension and reporting to authorities.
1) The Services, the App, and all content, features, and functionality provided through UniUme (including AI-Generated Content and AI avatars) are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied. 2) To the maximum extent permitted by applicable law, UniUme and its licensors, suppliers, and partners disclaim all warranties, express, implied, statutory, or otherwise, including but not limited to: - Warranties of merchantability, fitness for a particular purpose, title, non-infringement, quiet enjoyment, accuracy, reliability, completeness, or timeliness. - That the Services will be uninterrupted, error-free, virus-free, secure, or free from harmful components. - That AI-Generated Content will be accurate, truthful, appropriate, non-offensive, non-biased, or suitable for any particular purpose. - That interactions with AI avatars (including Memorial AI Avatars) will produce desired, predictable, or harmless results. - That any User-Generated Content or third-party content will be accurate, reliable, or lawful. 3) You acknowledge and agree that: - Artificial intelligence technology is inherently imperfect and may produce outputs that are inaccurate, inappropriate, offensive, biased, or harmful. - UniUme does not monitor, endorse, verify, or control User-Generated Content or AI-Generated Content in real time. - Use of the Services, including reliance on any content or interactions, is entirely at your own risk. - UniUme is not responsible for any emotional, psychological, financial, or other harm resulting from your use of the Services or exposure to content therein. 4) No advice or information, whether oral or written, obtained by you from UniUme or through the Services will create any warranty not expressly stated in these Terms. 5) Some jurisdictions do not allow the exclusion of certain warranties, so the above exclusions may not apply to you to the extent prohibited by applicable law. 6) Services comply with outbound regulations. Users in restricted jurisdictions may have limited access.
1) The Services, including all AI avatars, AI-Generated Content, chat interactions, and any information provided through UniUme, are for informational, entertainment, and general communication purposes only. They are not intended to provide medical, health, therapeutic, psychological, psychiatric, counseling, or any other professional healthcare advice, diagnosis, or treatment. 2) You acknowledge and agree that: - You are agreeing not to seek any serious mental, psychological or physical treatment apart from fun or emotional comfort. - Chatting with any AI avatars cannot cure any physical, psychological or mental disorders. - No content generated by the Services, including conversations with AI avatars (General AI avatars and Memorial AI Avatars), constitutes medical or health advice. - UniUme is not a healthcare provider, and the Services do not create a doctor-patient, therapist-patient, or any similar professional relationship. - AI-generated responses may be inaccurate, incomplete, or inappropriate in the context of health, mental health, or medical conditions. - You should never rely on the Services for medical emergencies, professional diagnosis, treatment decisions, or any health-related guidance. - You should always consult qualified healthcare professionals for any medical, psychological, or health-related questions, concerns, or conditions. 3) UniUme expressly disclaims any liability for any harm, injury, loss, or damage resulting from your use of or reliance on the Services in connection with any health, medical, or mental health matter. 4) If you are experiencing a medical emergency or mental health crisis, please immediately contact emergency services or a qualified professional in your jurisdiction.
To the maximum extent permitted by applicable law, in no event shall UniUme, its subsidiaries, officers, directors, employees, agents or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill or other intangible losses (even if we have been advised of the possibility of such damages), arising out of or relating to: - Your access to, use of, or inability to access or use the Services. - Any conduct or content of any third party or other user on the Services, including UserGenerated Content or AI-Generated Content. - Any content obtained from the Services. - Unauthorized access, use, or alteration of your transmissions or content. - The amount you paid to the Company, if any, for access to the Services in the twelve (12) months preceding the event giving rise to the claim; or - One hundred U.S. dollars (USD $100). This limitation applies whether the alleged liability is based on contract, tort (including negligence), strict liability, or any other legal theory, and even if UniUme has been advised of the possibility of such damage. Our total liability to you for any claims arising out of or relating to these terms or the App shall not exceed the amount you have paid to us, if any, within the twelve months preceding the claim. This limitation applies regardless of whether the liability is based on breach of contract, tort, strict liability or any other theories. Notwithstanding the foregoing, nothing in these terms shall limit our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under applicable laws.
You agree to indemnify, defend, and hold harmless UniUme, its affiliates, officers, directors, employees, agents, and licensors from and against all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: - Your use of the App or Services. - Your violation of these Terms. - Your violation of any rights of another party, including privacy, intellectual property, or other proprietary rights. - Any content you create, upload, or share, including AI avatar customizations and chat interactions. - Any misuse of AI features that results in harm to others. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses. This indemnification obligation will survive termination of these Terms and your use of the Services.
1) These Terms and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the laws of the Republic of Singapore, without regard to its conflict of laws principles. 2) Notwithstanding the foregoing, nothing in these Terms shall deprive you of any mandatory protections afforded under the laws of your country of habitual residence (if applicable as overriding mandatory provisions) or other applicable mandatory laws that cannot be derogated from by agreement.
Before initiating any formal dispute resolution process, you and UniUme agree to attempt to resolve the dispute informally. You must first send a written notice of the dispute to us by emailing to support@uniume.com or mailing to 68 Circular Road, #02-01, Singapore, 049422, including your name, contact information, a detailed description of the dispute (including any privacy concerns), and the relief sought. We will respond and attempt to resolve the dispute in good faith within 45 days of receipt of your notice. This process applies to all disputes, including those related to data privacy, personal data processing, or your rights under applicable privacy laws.
Except for disputes related to data privacy or personal data protection (as described below), any dispute, controversy, or claim arising out of or relating to these Terms, the App, or the Services shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (SIAC) in accordance with the Arbitration Rules of the SIAC in force at the time, which rules are deemed incorporated by reference. The seat of arbitration shall be Singapore. The Tribunal shall consist of one arbitrator. The language of arbitration shall be English. The arbitrator's decision shall be final and binding.
1) Notwithstanding the above, disputes arising from or related to the processing of your personal data, your privacy rights, or compliance with applicable data protection laws (including but not limited to the EU General Data Protection Regulation (GDPR), Singapore Personal Data Protection Act (PDPA), California Consumer Privacy Act (CCPA), or Australian Privacy Act) shall not be subject to mandatory arbitration. You retain the right to: - Lodge a complaint with the relevant supervisory authority or data protection regulator in your jurisdiction (e.g., a Data Protection Authority in the EU, the Personal Data Protection Commission in Singapore, or equivalent bodies in other regions). - Seek remedies through applicable administrative or judicial procedures. - Pursue any other rights afforded under mandatory data protection laws that cannot be waived by contract. 2) We encourage you to first contact us directly for privacy-related concerns, as described in the Informal Dispute Resolution section and our Privacy Policy.
To the fullest extent permitted by law, you and UniUme agree that any proceeding (whether arbitration or court) shall be conducted only on an individual basis and not as a class, collective, or representative action. If any court or arbitrator determines that this waiver is unenforceable, the class action waiver shall be severed, and the remaining provisions shall continue in effect.
If arbitration is not applicable or enforceable for a particular dispute, you irrevocably submit to the exclusive jurisdiction of the courts of Singapore for resolution of that dispute.
Each party shall bear its own costs unless otherwise awarded. If any part of this Dispute Resolution section is held invalid or unenforceable, the remainder shall remain in full force and effect.
These Terms constitute the entire agreement between you and UniUme with respect to the App and Services and supersede all prior or contemporaneous understandings, agreements, negotiations, representations, and warranties, both written and oral.
If any provision of these Terms is held by a court or arbitrator of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of these Terms will continue in full force and effect.
No failure or delay by UniUme in exercising any right, power, or privilege under these Terms shall operate as a waiver thereof, nor shall any single or partial exercise of any right, power, or privilege preclude any other or further exercise thereof or the exercise of any other right, power, or privilege. Any waiver by UniUme must be in writing and signed by an authorized representative to be effective.
You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. UniUme may freely assign or transfer these Terms without restriction, including in connection with a merger, acquisition, reorganization, sale of assets, or by operation of law.
These Terms are for the sole benefit of you and UniUme and do not confer any rights or remedies on any third party, except as expressly stated otherwise.
Neither party shall be liable for any delay or failure to perform resulting from causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, epidemics, network infrastructure failures, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
Any notices or other communications required or permitted under these Terms shall be in writing and delivered : 1) By emailing to the address you provided during registration (for notices to you) or to support@uniume.com (for notices to us). Or, 2) By posting within the App or on our website. Notices shall be deemed given upon receipt or posting.
1) We reserve the right to modify, update, suspend, or discontinue any part of the Services (including features, functionality, or availability) at any time, with or without notice. This may include: adding, removing, or changing Premium Features; updating the App for technical, security, or legal reasons; or discontinuing support for certain devices or operating systems. 2) We will endeavor to provide reasonable notice of material changes that significantly reduce functionality or adversely affect your use of the Services. However, you acknowledge that changes may be necessary for operational reasons and that we are not liable for any such modifications. 3) Your continued use of the App or Services after such changes constitutes your acceptance of the revised Terms.
The section headings in these Terms are for convenience only and have no legal or contractual effect.
If you have any questions about these Terms, please contact us at support@uniume.com. ---